Return & Refund Policy – ScrubX

Last Updated: June 2026

At ScrubX, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may return your item within 10 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide proof of purchase or your order number.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.

We will offer:

• A replacement item, or
• A full refund

at no additional cost to you.

Non-Returnable Items

The following items cannot be returned:

• Used products
• Items damaged by misuse
• Gift cards (if applicable)

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

ScrubX Support
Email: Josephhermisenv05@gmail.com

We aim to respond within 24–48 business hours.

Thank you for shopping with ScrubX! 🚿✨

support@scrubxshop.com.