Shipping Policy – ScrubX

Last Updated: June 2026

Thank you for shopping with ScrubX. This Shipping Policy explains how we process and deliver orders.

Order Processing

• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed on weekends or holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

United States

• Estimated delivery time: 5–12 business days

International Orders

• Estimated delivery time: 7–20 business days
• Delivery times may vary depending on customs and local postal services.

Shipping Costs

• Free Shipping on all orders within the United States.
• International shipping fees, if applicable, will be displayed at checkout.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Please allow 1–3 business days for tracking information to update.

Delayed Deliveries

While we strive to deliver orders on time, delays may occur due to:

• High shipping volumes
• Weather conditions
• Customs inspections
• Carrier-related issues

ScrubX is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, ScrubX cannot guarantee replacement or reimbursement.

Lost or Stolen Packages

ScrubX is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If you experience an issue, please contact the carrier directly or reach out to our support team for assistance.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.

We will work to resolve the issue as quickly as possible.

Contact Information

ScrubX Support

Email: Josephhermisenv05@gmail.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

Thank you for choosing ScrubX! 🚿✨